Enter your email address to subscribe to Free Stuff Times and receive notifications of new posts by email. Daily, weekly, or for each new post.
Login or register, then become a Beast House member, and complete challenge 2 called: Defend the Capsule Institute and get the up2U rewards e-card. Void in MA and MI
Thanks Chris, you rock!
jojoo Reply:September 30th, 2013 at 1:33 pm
Find a Location
(720) 214-1720View Additional Phone Numbers3182 Campus Dr #215, San Mateo, CA firstname.lastname@example.org://www.up2urewards.com
On a scale of A+ to F Reason for RatingBBB Ratings System Overview
BBB Business Reviews may not be reproduced for sales or promotional purposes.
UP2U rewards is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered UP2U rewards’ rating include:
•40 complaints filed against business
•Failure to respond to 30 complaints filed against business.
•BBB does not have sufficient information to determine how long this business has been operating.
•BBB does not have sufficient background information on this business. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.
•BBB does not have sufficient information to determine size of business. BBB evaluation of business is based on rating formula’s smallest size classification.
Up2U LLC came to BBB’s attention in November 2012. Consumer complaints state that they win a gift card, primarily from Camel cigarette’s website, and are unable to use the card on various sites. Consumers also state they contact the company through the email provided on the website and are told they will receive a response in 2-3 business days. In some cases they do not receive a response, or receive a response much later that points them to the FAQs page on Up2U LLC’s website. The FAQs page does not address the specific concerns they have. We also noted that Up2U LLC’s mentions that some merchants charge a $1 hold for authorization, reducing the available amount that can be used on the card. Consumers’ complaints state consumers have difficulty using any portion of their card at these merchant websites.
The BBB has identified 3 locations for the business but has been unable to verify the company’s headquarters or main location of operations. The company was unresponsive to our request for information.
If you have an unresolved dispute with this company, you may wish to file a complaint with the BBB and contact the Attorney General’s office at (800) 952-5225 or http://oag.ca.gov/contact/consumer-complaint-against-business-or-company.
- See more at: http://www.bbb.org/greater-san-francisco/business-reviews/general-merchandise-retail/up2u-rewards-in-san-mateo-ca-441710#sthash.vYdx4V1s.dpuf
thanks much chris!
it’s only for online use but still yay!
Yes got one for me and my hubby! Thanks!
Woot, got one! That was easy! I use these to by myself Amazon gift cards.
Kay Reply:March 4th, 2012 at 1:25 pm
Thanks bella. I wouldn’t have thought of that.
Thanks for posting Chris!
bella Reply:March 4th, 2012 at 2:17 pm
yw, i do that with most of my rebate/contest debit cards, otherwise i’d forget to use them
Where do u sign p for beast house cant find it!!!
Kim Reply:March 4th, 2012 at 1:02 pm
look at the original post it says ‘join the beasthous’ click that while logged in it will take you right there
douglasc727 Reply:March 4th, 2012 at 1:11 pm
well.i have gotten that far.but dont see capsule challenge..some help please?
Mila Reply:March 4th, 2012 at 1:41 pm
Log in first, then click on the link here that was provided by Chris “become a beast house member.” Make sure you are logged in before you click on the link. Once you click on the link it will open another window but that’s not it. You gotta click once more on the same link and it will open another window where the challenge will show up. Thats what worked for me. Hope it helps!
How long does it take for the credit to show?
Yay! Thanks again Chris got one for me one for hubby!
Said my info didn’t match or something, now it won’t let me back to the up2u rewards page, stupid thing!!!
bella Reply:March 4th, 2012 at 2:08 pm
You can recover it under the “my swag” section on camel. Make sure you enter your info EXACTLY the same way as in your camel profile, and enter your birth date the way they want you to, no dashes (threw me for a loop the first time)
jeanne Reply:March 4th, 2012 at 2:48 pm
Cool thanks I’ll go try, thanks for the help
Jessika Reply:October 4th, 2012 at 1:06 am
Thanks for that info! I was trying to redeem points and did not match everything EXACTLY the way they wanted it, sometimes I’m slow but thankfully for google, and you!
got my points now i’m going to spend my swag haha!
figured it out.thanks chris !!!my autistic son falls asleep watching a celtic woman dvd at night.he needs a new one and this will be most of the cost
I can’t find it at all…??
is there a lag time in getting the $? I can open my acct but it’s not showing me a balance, anyone else having this issue?
Kat Reply:March 5th, 2012 at 3:42 am
Same here…. I finished Challenge 2, but code or anything!!! HELP!!!!
This did not work for me. I got the the UP2U site and never got my code.
bella Reply:March 4th, 2012 at 2:12 pm
click the “generate virtual card” button at the bottom after entering your address info; it’ll show your card #. I’d immediately copy/paste that or write it down.
i had problems with it they gave a number to call for mine.
Amanda Reply:March 4th, 2012 at 2:34 pm
violet Reply:March 4th, 2012 at 3:36 pm
same here. Blek it’s for cigarettes anyway. Don’t want my family to think I smoke.
I keep getting this message:
Please return to your membership site to ensure your eCode redemption personal information MATCHES your existing membership information. If you need assistance in checking your membership information, please call 800-334-8157
kay Reply:March 4th, 2012 at 2:56 pm
Again, you have to match the information you put in the Camel site when you signed up. No nicknames, etc. It has to be EXACT. (been there, done that – when I won 25 dollars earlier) hope that helps
for the one asking above, click the “become a beast house member” in blue at the top of this post, not the word “camel”
also, when redeeming, notice the birthdate..there are no dashes, spaces, or anything.
Colleen – THANK YOU!!! that was what was holding me up the birthdate entry, i was using slashes.
Got one for mine and hubby’s account, no problems -thanks!
When I try to register, it keeps saying ‘profile error, invalid password’. What the heck does that mean? I’ve tried the usual password, adding a number, adding a capital letter. What the heck does it want?
Laurel Reply:March 4th, 2012 at 2:46 pm
Had the same issue; hit the “forgot p/w” link and used the one they sent. Geo it that way after MUCH frustration!
Crystal Reply:March 4th, 2012 at 3:01 pm
Im having the same issue with the password when I try to register. I cant do the forgot password since I do not have an id. it wont let me register.
Lila2004 Reply:March 4th, 2012 at 3:25 pm
I tried registering my wife and got the same ‘invalid password’ message. Trying the ‘forgot my password’ has them asking for a nine-digit number in the last mailing they sent me. Since they haven’t sent me ANYTHING, I can’t do this either. This is SO frustrating!
L Reply:March 4th, 2012 at 8:37 pm
Hey, I think I figured it what the problem is. You have to try a longer password. I tried one with 8 letters and I got error message. Then I tried another one with 11 letters and this time it went through fine. Hope this helps!
I have the up2urewards card information now, but how do I redeem it?
bella Reply:March 4th, 2012 at 2:15 pm
online shopping, or buy yourself an amazon gift code, that way it doesn’t expire on you
Seriously, someone give me a password suggestion because none of the ones I’ve tried have worked. This is silly! I’ve never had a website reject a password *I’m* supposed to choose!
sandy Reply:March 4th, 2012 at 2:11 pm
Use your camel password
Lila2004 Reply:March 4th, 2012 at 3:16 pm
I would if I *had* one. I’m *registering,* so I’m picking a new one.
It tells me my info doesn’t match, so I guess I can’t get it. Oh well.
DonnaH Reply:March 4th, 2012 at 3:03 pm
Just a thought…the first time I did auto fill and it didnt work.I just went back and retried typing in all the info…and it went through…Maybe try it that way….
Shannon A Reply:March 4th, 2012 at 3:23 pm
Thanks Donna. I finally got it to work. Yeah It has to be exactly the same info you have for your camel account. Like I typed in Street but my camel account only has ST. So yeah it’s very picky!!!!
DonnaH Reply:March 4th, 2012 at 4:44 pm
You are welcome Shannon.Glad to help
Well heck…Camel cant verify my info….
What is a upsp?
Where do we go to redeem the code? I have the card numbers and other card information…
Laurel Reply:March 4th, 2012 at 2:47 pm
I went to amazon and redeemed the code for an amazon code. Just used it like a regular cc.
Tatiana Reply:March 9th, 2012 at 5:23 pm
Hello Laurel, did this work for you without problems? my 4 e-codes from camel were all declined from amazon ;( Do you have an idea what I can do??
I don’t understand the whole up2u rewards thing. I got one, but I have no idea what it is. Can someone explain it please?
mocha love Reply:March 4th, 2012 at 2:52 pm
it’s pretty much an online debit card. enjoy
Ross Reply:March 4th, 2012 at 2:53 pm
Its a mastercard credit card number and CVV is the code you’d find on the back of a card (use this when the online merchant asks for it)
Just pay with the UP2U mastercard CC number and put in your name and addy that matches the UP2U information you registered with.
Francine Reply:March 4th, 2012 at 2:54 pm
It is Mastercard which is issued by up2u. You do not get an actual gift card, just the numbers and the cvv security code. You can use it just as any gift card but only over the phone or online, since there is not a physical, plastic card. HTH.
THANKS!! woot! $15 AGC ordered! Super super easy!
This made my Sunday! Thanks got it for self and boyfiend with no problems. So pleased.
I tried to use it for my cellphone bill using it like a normal cc, but it declined the transaction. Is this only used for certain things?
This is awesome! I got a 25 dollar card/code earlier last month. I now have 40 bucks to play with. Thanks Chris! You rock!
Thanks Chris and Thanks to everybody on here for the help. Finally got it to work!!!!
I wonder if I can load it into my paypal account… I’ll have to check into that.
Thanks Chris! I used mine for Amazon just now.
I called them and they still can’t use the virtual card. This is odd…. I might have to call them on Monday, but any help would be great. Does it take a while for the money to get on there?
Geoff Reply:March 4th, 2012 at 3:47 pm
some places pre-authorize $1 before they accept a CC, so you can only charge $14 and then wait a week or so to free up the other $1.
Shawn Reply:March 4th, 2012 at 3:52 pm
Thanks. I tried to use 14.00, but it still declined it. The site is saying that it still has 15.00 and shows the declined transactions. This is very odd.
nicole Reply:March 4th, 2012 at 9:08 pm
many places that have online bill pay or over the phone, do not accept prepaid cards and that is what this is. I had the problem last year when I won a bank card from them and last month when I won a $50 virtual card. If you sign up for a serve account, they will send you a physical card, then you can link this virtual card and use the serve card anywhere american express is accepted.
Well after trying for almost an hour…..I GIVE UP…..I won the 15.00 card and when I go to cliam it page comes up saying I dont have an account.Sign up for new account and it says I have one.Go to sign in and it says I have account,etc…not worth any more time for this.
southernbellekathy Reply:March 4th, 2012 at 5:20 pm
same thing here
Took awhile. The Camel website is running kidna slow, but I was able to redeem the code on Amazon so I’m happy
I can’t figure out how to do the challenge… what are the correct answers?
I ordered a $15 Amazon gc, but it said it denied my card. Did anyone else have this problem?
Jenny Reply:March 4th, 2012 at 4:48 pm
oops I think I just put in the wrong expiration date for it I will try again.
Tatiana Reply:March 9th, 2012 at 5:24 pm
Hi Jenny, did this work for you? my 4 e-codes from camel were all denied ;(
When intry to become a beast member, I get redirected back to the camel site. :-(
I took the challenge once, and chose the wrong answers. I selected “try again”, and got the congratulations message, but no code. I just took the challenge once again, and got the congratulations message…no code. What am I missing? Thank you.
southernbellekathy Reply:March 4th, 2012 at 5:19 pm
i can not get my code
I solved it, but I can’t get the code. What do I do?
saids i won 15 but when i try to get the code it will not work
I click to redeem code. I’m redirected to the Up2U rewards. Once I fill in my information and click enter it goes to accept policy. I click I agree… and redirects we back to the one page and won’t do anything now. Vicious cycle. Anyone else having this problem!?
southernbellekathy Reply:March 4th, 2012 at 5:37 pm
yea i do.i gave up
trixie Reply:March 4th, 2012 at 6:33 pm
I had this happen repeatedly, then I picked a different password and it went through. Also make sure your info matches the Camel info.
Does anyone know how I can transfer this money to my paypal account? Thank you!
Thanks Chris! I just got Rango and Nurse Betty on DVD from Amazon for FREE!
This is awesome!
ugh, i won the prize but i can’t redeem it on the up2u site, it keeps saying the info i’m entering doesn’t match but when i log into my account that i already have nothing happens. waste of time
jennifer Reply:March 4th, 2012 at 6:49 pm
ok, I just figured out what my problem with redeeming was. Sso if you signed up for the camel site without a SSN (this is a newer practice, so if you’ve been signed up for a while this is probably applicable to you) the DAY of your birthday is changed to 01. My birthday is actually on the 16 and normally reads as 12161983, but in order to get the up2u site to work I had to enter 12011983…and that is what my trouble was. Camel’s site does not tell you what birthday they have on file for you only your address and e-mail. Hope this helps other who have been having trouble redeeming their prizes!
jennifer Reply:March 4th, 2012 at 6:53 pm
ALSO: for country name you have to enter US not United States or USA. Must be entered as US
CARAMEL42 Reply:March 4th, 2012 at 7:05 pm
Jennifer, thank you thank you. I knew it had something to do with my birthday, but could not figure it out.
Check that your information exactly reflects what you have on your profile on the camel site.
Thank You So Much!!! This was awesome!!!
can’t get it to work
Wow, this is awesome! Thanks so much for everyone’s help! And a big thanks to Chris!
Took me awhile to figure out what I was doing. All the comments helped. Thanks Chris. This is awesome.
ok got it to work now lost as to what the up2u is
Oh, my hubby said he threw away the mailing with his PID and now he can’t log on. Is there any other way to retrieve his log in info now?
thanks so much Chris
still waiting for ecard with the number? Anyone know how long it takes for them to send you the card in your email?
L Reply:March 4th, 2012 at 8:55 pm
You won’t get it through email. After you hit “generate number,” your card number will appear on the bottom of the page. Hit print or just write it down for easy access.
I can’t get the registration to go through.
Can someone please help for all fields on case sensitive and/or format?
State. Is it “California” or “CA”
Zip. Is it 5 digits only or 5 – 4 digits?
L Reply:March 4th, 2012 at 8:53 pm
I did CA + 5 digits. Remember to enter your birthday in their format. (No dash or slash.)
A Reply:March 4th, 2012 at 9:02 pm
Are all fields in lowercase or caps?
State: 2 letters in caps
Zip: 5 digits
L Reply:March 4th, 2012 at 9:28 pm
I don’t really think it matters but I did all caps. And to be sure, you can just copy and paste the info you already have on the Camel site. Just go to your profile to see them.
THANK YOU! Just bought a $10 and $5 Target gift card and had them delivered to my phone!
o do we need to give ssn no while registering?
mine has not gone though
Awesome now I can get a DCL lotion for 2 dollars … wait no I think I have to pay for it if it’s amazon partners :”(
I’m not sure, but I think that this contest could be valid only in certain states. I just saw that someone posted on the Camel site: “cr*p…not valid in the mitten state”. That may explain why some of us aren’t getting a code after completing the game. I can’t find where the rules of the game are stated, but this may be the problem. Oh well…you win some, you lose some.
rainyday Reply:March 4th, 2012 at 11:27 pm
Still not sure where they’re getting the info., but I just read on another site: “not valid in Michigan or Massachusetts.
Can someone tell me what they did to put the $15 on a Amazon gift card? I would like to move it there since Amazon doesn’t expire. Thanks.
rainyday Reply:March 5th, 2012 at 12:14 am
Log in to your Amazon account. Add a $15 Amazon card to your cart. Check out using a “new credit card”, check Master Card and use the numbers and expiration date from the code that you received from playing the game. (It’s just a virtual credit card). Amazon will send you the $15 Amazon code to add to your account.
rainyday Reply:March 5th, 2012 at 12:15 am
Forgot to say that Amazon will send your code by e-mail.
Margaret Reply:March 5th, 2012 at 7:24 am
Do you know if you have an Amazon credit will they apply that first before you check out? If they do, is there a way to avoid that? Thanks.
rainyday Reply:March 5th, 2012 at 1:54 pm
You should be able to see whether or not they have applied your Amazon credit when you are in the cart, and there will be an option to “unselect” it if they have. It would be somewhere on the payment page.
done almost everything possible but no code
no code for mee….
what to do??
Vicky M Reply:March 5th, 2012 at 4:11 am
I think it may be expired.
Garden Gal Reply:March 5th, 2012 at 7:55 am
I think so too, that is why I got no code either.
ok I am truly lost. I logged into my Camel acct. then I registered for the beast thing. Did the game. There is no code, no place for a code? is it over? wth? how do I get the code? where? nothing happened after game play.
candy Reply:March 5th, 2012 at 10:51 am
same here idk
please tell me what i should do on this page? i been on the camel page an hour lol playing dumb things where is the thing where u win the $$ & make a e-card?
candy Reply:March 5th, 2012 at 12:24 pm
read comments i did everything and still didn’t get it idk
Expired. My mom tried to sign up and no code came after the game.
No code, no option to generate code after game. Is this one expired, Chris?
For anyone that has transfered this into an Amazon gift code, have you had problems? I bought a gift card with the credit card number and it was declined.
Tatiana Reply:March 9th, 2012 at 5:25 pm
My 4 eCodes were all declined ;( Did you find a solution for the problem?
Margaret Reply:March 9th, 2012 at 11:20 pm
No, I have no idea why. Unless you’re not allowed to buy gift cards with this card. I’m hoping someone may know more and can help us out.
I wanted to buy a groupon with the credit card number and it was also declined. Please help
And also my 4 e-Codes were all denied at amazon.com Does anybody know a solution?
Declined here as well… frustrating! HMMM… I wrote to UP2Urewards twice and still have not heard back, been more than 24 hours and they say they will get back to you within 12-24 hours! HA!… If anyone hears what’s going on, please share. I’ll let ya’ll know if they ever respond to me!
My eCard was declined on couple websites as well. So far, I only got drugstore.com to accept it.
L Reply:March 10th, 2012 at 1:38 am
Booo…never mind, just got an decline email from Drugstore.com as well. Can someone please let us know where we can use these?
Both my husband and I tried to use our gift cards on two different sites and each time they were declined. Sent an email to UP2Urewards. No response.
amber kelly Reply:March 13th, 2012 at 3:22 pm
The email address to email for help (that someone will actually get back to you and help you) is disputes@getup2U.com. They had to adjust the expiration date on mine and it was finally accepted on amazon.com after that. Hope that helps!
Wondering the same thing,just tried walmart,but declined.Thought if I registered it online maybe it would help but there isn’t any site to actually register it.
I also can not get the virtual ecode to work on any site. have sent 2 emails to UP2Urewards with not response. frustrating
amber kelly Reply:March 12th, 2012 at 1:30 am
I have had it declined on amazon, walmart and target. Emailed Up2u 3x now and no answer. I believe I will email Camel to see if they have an actual number for Up2u rewards. The only number I have found for Up2u rewards is an automated system that just allows you to check your balance. Please let me know if anyone finds a solution and I will do the same!
jeanne Reply:March 12th, 2012 at 5:38 pm
I’ve also had mine declined on Amazon, walmart, and a few other sites I tried… I have emailed Up2u twice and also have not gotten a response! I hope that maybe someone will find something out soon… Just frustrating to keep trying it, and having it declined!
amber kelly Reply:March 13th, 2012 at 3:20 pm
Okay guys I was having the same issue with my card being declined and I had emailed their support email like Camel told me to and heard nothing so I emailed their disputes email and heard back from them. The issue has something to do with the expiration date and that it why our cards were being declined. They adjusted mine and I was able to use it to purchase a $15.00 amazon gift card. The email address to email for help (that someone will actually get back to you and help you) is disputes@getup2U.com. Hope that helps!
I got a new expiration date and got my Amazon gift card just now. Thanks for all of your help.
I am having trouble with my Camel eCode cvv number working. I have tried it on several sites and it is being declined. Thank you, in advance, for your help.
HOW DO I DO IT!!!!!!!!!!!!!!!!!
For anyone that is having trouble buying an Amazon gift card with their up2u e-code here is what I learned and worked for me after I did a TON of research:
1. There is a $1 authorization charge that needs to be subtracted from your up2u reward gift card, plus
2. Apparently, up2u is a canadian company which in U.S. dollars is a 95% conversion rate of the reward gift card win
This may be confusing, so let me give an example:
I won a $25 gift e-code from up2u camel instant win. I had to subtract $1 from that total which brought me down to $24. Then I had to take 95% of that total ($24) which equals $22.80. I put through a gift card on Amazon for an Amazon e-mail delivered gift card for $22 and it finally worked!!!
The previous day I had tried getting an Amazon gift card for $25, $24, and $23 and it did not work. Once I did this math it worked. It sucks that it’s not $25 but after all this hassle I was glad to get anything!
Leave a Reply
Notify me of followup comments via e-mail
Notify me of new posts by email.